Payments Policy
Last Updated: August 1, 2025
Website : https://haairo.com/
Selling Countries: United States
Customer Service Email: hello@haairo.com
Customer Service Phone: +1-302-215-5702
Company Address: 4 Rue d'Alger, 67000 Strasbourg, France
Our Commitment to Secure and Transparent Payments
At Haairo, your safety, convenience, and privacy are our top priorities. We offer a variety of payment methods designed for ease of use and full compliance with all applicable U.S. regulations, including federal consumer protection laws and California's comprehensive privacy laws (CCPA/CPRA). We continuously monitor and update our practices to meet the latest security standards and regulatory requirements, including PCI DSS v4.0 which becomes mandatory on March 31, 2025.
Accepted Payment Methods
We strive to provide flexible and secure payment options for all our customers in the United States.
1. Credit/Debit Card
Secure and Convenient Payments
We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. This method is secure, convenient, and widely used across the U.S. All credit/debit card transactions are processed through secure, PCI DSS v4.0 compliant gateways, ensuring your cardholder data is protected with advanced encryption.
How to complete your transaction:
- Select "Credit/Debit Card" at checkout.
- Enter your card details (card number, expiration date, CVV).
- Complete the billing information as requested, ensuring it matches your card's billing address.
- Confirm your payment. You'll be redirected to a confirmation page on our site, and a confirmation email of your purchase will be sent to your provided email address.
2. PayPal
Fast and Secure Online Payments
PayPal is a widely recognized online payment service that allows you to make payments quickly and securely without directly sharing your financial details with us.
How to use PayPal on our site:
- Select "PayPal" at checkout.
- You will be securely redirected to the PayPal login page.
- Log in to your PayPal account or create a new one.
- Choose your preferred funding source (e.g., bank account, credit card linked to PayPal, or PayPal balance).
- Confirm the payment within PayPal.
- After successful payment, you will be redirected back to our site for order confirmation.
3. Apple Pay & Google Pay
Seamless Mobile Payment Options
For customers using Apple or Google devices, we offer Apple Pay and Google Pay for a fast, contactless, and highly secure checkout experience. These options leverage your device's built-in security features to protect your payment information.
How to use Apple Pay or Google Pay:
- Choose "Apple Pay" or "Google Pay" at checkout on your compatible device.
- Authenticate the payment using Face ID, Touch ID, or your device's password/PIN.
- Confirm your shipping and billing information, pre-filled by your device for convenience.
- Once payment is successful, you'll be redirected back to our site with an order confirmation.
Security and Data Protection
Your security and the protection of your personal and payment information are paramount.
- Encryption: All transactions on our website are encrypted using advanced SSL/TLS technology to ensure the privacy and security of your data during transmission. This is indicated by the padlock icon in your browser's address bar.
- PCI DSS v4.0 Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS) v4.0, which sets strict global rules for handling cardholder data securely. We do not store sensitive credit card information on our servers.
- Continuous Monitoring: We continuously monitor and update our website and payment systems to meet the latest security standards and comply with all regulatory requirements, including those related to fraud prevention and data breaches.
- Privacy: Our handling of your personal information, including data collected during the payment process, is governed by our Privacy Policy, which is fully compliant with the California Consumer Privacy Act (CCPA/CPRA) and other relevant US privacy laws. We ensure transparency regarding what data is collected, how it's used, and your rights concerning your personal information.
Order Confirmation and Billing Descriptors
Upon successful payment, you will receive an order confirmation email. Your bank or credit card statement will typically show charges from "ECOMIA SAS".
Customer Service & Payment Inquiries
If you encounter any issues with your payment, have questions about your transaction, or need assistance, please do not hesitate to contact our customer service team. We are here to assist you every step of the way.
You can reach out to us at:
- Email: hello@haairo.com
- Phone: +1-302-215-5702
- Monday to Friday, 8:00 AM to 5:00 PM
Returns and Refunds
For information regarding returns, refunds, and your right of withdrawal, please refer to our dedicated RETURN AND REFUND POLICY.
Please note our address for customer returns:
Haairo (CXP1538842 - ECOMIA)
266 Cherry Lane
DELAWARE (DE)
19720-NEW CASTLE
USA
Additional Details
Website Name: Haairo
Company Name: ECOMIA SAS
Company Information
Company Name: ECOMIA SAS
Main Operating Address: 4 Rue d'Alger, 67000 Strasbourg, France
Email : contact@ecomia.fr
Contact Form: Click to fill
Phone: +1-302-215-5702
Company Number: 98163469400013
TAX Number: FR02981634694
Customer Service Hours: Monday to Friday, 8:00 AM to 5:00 PM